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The tickts journalZero-fee ticketing

Consumer Rights

Every article we have filed on consumer rights.

All guides

2 guides
Ticketing Guides6 min read

Consumer Rights for Event Tickets in the UK: A Practical Guide

Who you actually bought from, why cancelled, postponed and changed are three different things, the cooling-off period that does not exist…

8 May 2026 Read →
Ticketing Guides5 min read

Refund Policies for Events: Best Practices

What the law settles, what a fair policy looks like for four kinds of event, how refunds move on tickts…

10 Mar 2026 Read →