Get in touch
Bought tickets, selling them, or something else? Tell us which, and your message goes to whoever can answer it fastest.
Who answers what
Questions about an event
Dates, refunds, seating, access and the venue are decided by the organiser who runs the event. We pass your message straight to them.
Something not working
Tickets that have not arrived, a payment problem, or the website itself. That one is ours, and we usually reply within a few hours on business days.
Selling tickets
Organisers and venues talk to the tickts team directly, about getting started or about their account.
Prefer to sort it yourself?
Loads of questions have instant answers in our help centre.
Glad that answered it
Nothing has been sent, so there is no reply to wait for.
Message sent
Thanks for reaching out. We'll get back to you as soon as we can.
